Welcome to the Website of the Davenport House Patient Group

Education Meeting

Treating Heart Disease - The Latest Procedures

The next Education Meeting will be on Monday 13th May 2013 at the Rothamsted Conference Centre. The speaker will be heart surgeon Dr. D Hackett from the West Herts. Cardiac Unit. Please click here for more information.

Events

The Patient Group offers its members a stimulating programme of health related talks and discussions at Rothamsted and the Surgery; the talks are well received but on occasions have been poorly attended. Have you been to a talk recently and, if not, what might encourage you to attend?

Please email the committee member responsible for Education, Sheila Uppington, with your comments.

For comments about the PPG in general please email the Chairman.

Have Your Say

KeepandShare.com^(R) Free Calendar

The Davenport House Patient Participation Group (more commonly known as ‘the PPG’ or ‘Patient Group’) was formed in 1993. The objectives of the Patient Group are:

To influence the future policies and decisions of the practice.

To improve the quality of services offered to patients of the practice.

To improve communication and understanding between the doctors and members of the practice staff on the one hand and the patients of the practice on the other.

For more information please click here.

Davenport House Patient Group

The Spring 2013 edition of our newsletter is now being distributed to Members.

If you do not receive a copy in the near future or would like to comment on any article or suggest a topic for a future article, please email the newsletter editor.

Patient Group Newsletter

Click here to go to the surgery website

Thinking about joining

Click here for an application form

ELECTRONIC PRESCRIPTION SERVICE

The Surgery has now started using the Electronic Prescription Service. As reported in my last Snippets the service allows prescriptions to be sent directly to the chemist of your choice via a secure internet connection.

Whilst most patients have found the change seamless, some patients have reported a problem with not receiving their prescription re-order form. This form is now printed by the pharmacy and you should ask for a copy if it is not routinely given to you. If you experience problems with the system please let me know so we can address any concerns.

Please note that due to NHS guidance on safety we are unable to take any prescription requests over the phone. Requests can be made via the website, in person, by post, by fax, or via a request to your preferred pharmacy.

Forms & Letters

We often receive requests from patients to complete forms or write letters on patients’ behalf. These are many and various but examples include claiming back on a holiday insurance policy, confirming you are fit to take part in a sport, confirming you were unwell on the day of an exam. These types of requests do not form part of our NHS work and thus are completed by doctors outside of their NHS working hours. For this reason all forms and letters attract a charge and generally require a minimum of a week’s notice for completion. A full list of current charges is displayed in the Surgery, listed on our website and is available on request. All private letters and forms must be paid for on collection.