Objectives of the Patient Group
The Davenport House Patient Participation Group (more commonly known as ‘the PPG’ or ‘Patient Group’) was formed in 1993. The objectives of the Patient Group are:

To influence the future policies and decisions of the practice.
To improve the quality of services offered to patients of the practice.
To improve communication and understanding between the  doctors and members of the practice staff on the one hand and the  patients of the practice on the other.

An elected committee of the Patient Group meets on a regular basis with one of the practice partners and the practice manager.  Every member of the Patient Group is invited to an annual general meeting, at which, by tradition, the doctors have provided a group of speakers to follow the short business meeting.

A good relationship exists between patient representatives and the Practice.
Annual Reports of the Patient Group

Download the constitution of the Patient Group.

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What we do with the membership subscription
From its inception the Patient Group has adopted a membership subscription, currently £10 per household per annum. This income allows the Group:

To publish a high quality and informative newsletter that is delivered four times each year to every member.

To arrange a series of open meetings and small group discussions to promote health care among members of the Group. All meetings and discussions are free to members.

To make improvements to the fabric and equipment of the surgery that will directly improve the quality of services to patients.  Examples include the lay-by giving access for disabled patients at the surgery, and the touch screen booking-in system.
To develop and maintain an effective channel of electronic communication between Practice and patients via this website.

What is Patient Participation
How should Government find out what patients want from their Health Service? The development of an active patient group is seen as an effective process at the level of general practice.

A well run Patient Group can raise the level of trust between doctors and patients. By developing effective lines of communication, doctors can place patients at the centre of planning, and make patients aware of the difficulties which prevent the achievement of a medical Utopia.

In an ideal world, every practice would have a patient group to represent the views of patients and to act as a channel of communication from the practice to its patients. In reality, patient groups do not yet exist in the majority of practices, although the number is growing, actively supported by the NHS.

The patient group founded by Davenport House as long ago as 1993, with 20% of its patients as subscribing members, is far from typical. The needs of a patient group from an impoverished inner-city practice are as different from those of Davenport House, based in the relative affluence of Harpenden, as they are from a scattered rural practice in deepest Dorset.

The principles that unite such disparate groups are common to all, but the means to achieve these ends are as varied as the communities they serve.

To find out more about Patient Participation visit the informative website of the National Association of Patient Participation (N.A.P.P), to which the Davenport House Patient Group is affiliated.

Equipment Bought By the Patient Group
Equipment Purchased Date
Medical Cauterising Equipment Jan-05
2-Section Hydraulic Couch for Treatment Room Jul-06
Contribution towards patient touch screen check in Jul-07
Finger Pulse Oximeter Oct-09
6-Panel Display in Reception Area Oct-09
Contribution towards new Spirometry System Mar-11
Lobby Area Light Box Aug-12
Portable fridge 12 Litre Sep-12
Blood pressure POD 2014
TV Screen for information display (upstairs) Sep-15
TV Screen for information display (downstairs) April 17
Volunteering to help with the work of the Patient Group
The Patient Group is run by a committee of volunteers who meet on a regular basis with members of the practice team. If you are interested in the organisation of the Patient Group - from planning its educational programme to extending its membership, from creative input to the magazine or website to helping with the routine business of the committee - and would like to become more actively involved - please contact the group’s chairman:


The Patient Group is always in need of volunteers to add to the list of members willing to deliver the quarterly magazine.  If you enjoy a little moderate exercise and could spare an hour or so of your time four times a year to help with this task - please contact the Membership Secretary (membership@patientgroup.org.uk)

Our programme of talks and small group discussions is an important element of the work of the Patient Group.  The committee is always pleased to learn of topics which would interest members.  If you would like to make your own interests known, please contact the Education Secretary (education@patientgroup.org.uk)
Have Your Say
Have Your Say

The Patient Group offers its members a stimulating programme of health related talks and discussions at Rothamsted and the Surgery; the talks are well received but on occasions have been poorly attended. Have you been to a talk recently and, if not, what might encourage you to attend?

Please email the committee member responsible for Education, Sheila Uppington, with your comments.

For comments about the PPG in general please email the Chairman

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Education Meetings
Education Meetings

For more information

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Cliniical Commissioning Groups
Cliniical Commissioning Groups

To see a brief overview of these new organisations prepared by The Harpenden Society

Click here
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